Shipping Across Nepal.
XINVORA delivers to locations throughout Nepal via our delivery partners. Below you will find everything you need to know about shipping fees, delivery timelines, and how to track your order.
01 / Delivery Coverage
XINVORA currently delivers to locations throughout Nepal through our delivery partners. We are working to expand our coverage over time.
02 / Shipping Fee
Our shipping fee is based on the number of products in an order.
Up to 3 products — NPR 150 total shipping.
Each product after the first 3 — an additional NPR 100 per product.
Examples
The first 3 products are covered by the standard NPR 150 shipping fee. Starting with the 4th product, NPR 100 is added for each additional product.
03 / Estimated Delivery Time
These are estimated delivery times and are not guaranteed delivery dates. Delivery times may vary depending on:
- Delivery location
- Courier operations
- Weather conditions
- Public holidays
- Transportation disruptions
- Remote or difficult-to-reach locations
- Other circumstances outside XINVORA's reasonable control
04 / Order Tracking
You can check your order status directly from the Profile section of your XINVORA account. Once your order has been dispatched, available shipment or delivery information will be displayed there.
Keep your account information accessible so you can easily monitor your order.
05 / Delivery Process
Once your order is confirmed and prepared, it will be handed over to our delivery partner. The courier may contact you using the phone number provided with your order.
Please ensure that your:
- Delivery address is accurate and complete.
- Phone number is correct and reachable.
- Delivery details are provided clearly.
Incorrect or incomplete delivery information may cause delays.
06 / If You Miss the Delivery
If you are unavailable when the courier attempts delivery, another delivery attempt may be made. If the order still cannot be delivered after the available attempts, the package may be returned to the XINVORA warehouse.
If another delivery arrangement is requested after the package has been returned, additional arrangements or charges may apply depending on the circumstances.
07 / Before Placing Your Order
To help ensure a smooth delivery, please:
- Enter the correct delivery address.
- Provide a valid and reachable phone number.
- Check your product size using the available size guide.
- Review your order details before confirming your purchase.
This helps prevent avoidable delivery delays and order issues.
08 / Need Help With Your Delivery?
If you have an issue with your delivery or order status, contact XINVORA support. When reaching out, please include your order number and relevant details so the team can assist you efficiently.
Email—support.xinvora@gmail.com
WhatsApp—XINVORA's official WhatsApp support channel